Privacy Policy

1. Information We Collect

We collect various types of information for different purposes to provide and improve our Service to you.

A. Order Information (Information You Provide)

This information is collected when you make a purchase or attempt to make a purchase:

• Identifiers: Name, billing address, shipping address.
• Contact Information: Email address, phone number.
• Financial Data: Payment information (including credit card numbers) processed securely by Stripe/PayPal and not stored on our servers.

B. Device & Usage Information (Automatically Collected)

This information is collected automatically when you access the Site:

• Device Data: IP address, web browser type, time zone.
• Usage Data: Pages viewed, products viewed, referral sources, and how you interact with the Site.

2. How We Use Your Information

We use the information we collect for the following core business purposes:

• Fulfilling Orders: To process your payment, arrange for shipping, and provide you with order confirmations and invoices.
• Communication: To communicate with you regarding your order, customer service inquiries, and marketing (if you opt-in).
• Screening & Fraud Prevention: To screen our orders for potential risk or fraud (specifically using your IP address).
• Improving the Site: To analyze how customers browse and interact with the Site and to optimize our product offerings.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties include:

• Service Providers: Sharing Order Information with shipping carriers and payment processors to fulfill your purchase.
• Analytics Providers: We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information [here](https://policies.google.com/privacy).
• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

4. Your Rights & Data Retention

A. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

B. Cookies

We use cookies to keep track of your shopping cart contents and track site usage. You have the right to decline or remove cookies through your browser settings.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@afs-om.com or by mail using the details provided below:

Advanced Facility Services LLC
Mabelah Industrial Area, Post Code-122, Seeb, Muscat, Oman